Privacy Policy
LEGAL DISCLAIMER
At Blackrock HVAC & Plumbing, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
PRIVACY POLICY
We may collect the following types of information:
-
Personal Information:
-
Name, address, phone number, and email address.
-
Payment information, such as credit card details.
-
-
Service Information:
-
Details about the HVAC or plumbing services you request or receive.
-
Information about your property related to the services provided.
-
-
Website Usage Information:
-
Data collected via cookies or similar technologies, including IP addresses, browser types, and browsing behavior on our website.
-
How We Use Your Information
We use your information for the following purposes:
-
To Provide Services:
-
Schedule and perform HVAC or plumbing services.
-
Process payments and send invoices or receipts.
-
-
To Improve Customer Experience:
-
Respond to inquiries and provide customer support.
-
Improve our website, services, and marketing efforts.
-
-
For Marketing and Communication:
-
Send promotional materials, special offers, and service updates.
-
Contact you about new products or services relevant to your needs.
-
-
To Comply with Legal Obligations:
-
Maintain records for tax and regulatory compliance.
-
Protect against fraudulent or unauthorized transactions.
-
How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
-
Secure storage systems for physical and digital records.
-
Encryption of sensitive payment information.
-
Regular monitoring and updates to our security protocols.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
-
Service Providers:
-
Third-party companies that assist in delivering our services, such as payment processors or dispatch systems.
-
-
Legal and Regulatory Authorities:
-
When required by law or to protect our rights, property, or safety.
-
-
Business Transfers:
-
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
-
Your Privacy Choices
You have the following rights regarding your information:
-
Access and Correction:
-
Request access to or correction of your personal information.
-
-
Opt-Out:
-
Unsubscribe from marketing emails or communications.
-
-
Deletion:
-
Request deletion of your personal information, subject to legal or contractual obligations.
-
To exercise these rights, please contact us at:
-
Email: [Insert Email Address]
-
Phone: [Insert Phone Number]
Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze website traffic. You can manage or disable cookies through your browser settings.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
CONTACT US
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
-
Phone: 720-877-2820
Thank you for choosing Blackrock HVAC & Plumbing. Your trust is important to us, and we are dedicated to protecting your privacy.